The Ultimate Name In Luxury And Affordability

Head office +44 (0) 1268 710425

Meet the Team

Meet The Team

Craig Nicholls
CEO/Owner

Craig began his working career in sales at an early age, He left school early to start earning money! Craig was involved in selling in Retail in the Electronics field for some years. He was then promoted to management. From there he became a sales agent in the Floorcovering industry for 10 years supplying Direct to Distributors in the United Kingdom for a Dutch Carpet Manufacturer. My Pool Direct has become a successful business due to Craig's excellent customer service skills and his dedication to the industry.

Meet The Team

Karen Pepper
B2B Sales

Karen started working for My Pool Direct in 2019 as a blog writer, where she then became a full-time member of the team, dealing with suppliers. Karen also works on the company's website, whilst implementing her skills in SEO. Karen liaises closely with customers, assisting with the sale of our products and following up with aftercare. She also works closely with out B2B clients, assisting throughout their purchase process.

Meet The Team

Fi Blundell
Office Sales

Fi joined the team in Feb 2021 Her role in the company is Office Assistant. She has many years of experience in accounts and office management and has since become an invaluable member of the team. She has a wealth of knowledge and is very easy to talk to. Fi’s background also includes working in the Motor industry for many years and is a great team player.

Meet The Team

Morgan Pepper
Product Management

Morgan has been working for My Pool Direct liaising with our suppliers in Europe ensuring smooth running and keeping all product developments up to date. Products can change regularly along with pricing and production times.

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Tracy Bullock
Social Media

Tracy ran her own successful beauty business which she then went on to sell to raise a family. She is now a useful member of the My Pool Direct team handling most aspects of the Social media side of the business.

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Simon Steptoe
UK Logistics

Simon Runs his own very successful Transport company in the UK. He and his large team exclusively look after the UK distribution for My Pool Directs Swimming Pools and ensure smooth delivery to all Clients. All of the vehicles have hi-ab crane lift so no job is too much trouble.

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Renata Morusiewicz
European Logistics

Renata has been a valued member of the team, Renata looks after the European logistics side of the business ensuring a smooth flow of import and export.

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Balbinder Panesar
Web Developer

Balbinder is part of the web development team at My Pool Direct, With a track record of several years, he has been providing invaluable support to My Pool Direct for their web-related needs. His unwavering commitment to delivering prompt assistance for all web development endeavors exemplifies his dedication to client satisfaction

Meet The Team

Yvette Benbrook
Office Assistant

As an Office Admin Worker, Yvette plays a pivotal role in managing various administrative tasks critical to the day-to-day functioning of our organisation. Her responsibilities include: Handling incoming calls, emails, and correspondence with professionalism and efficiency. Managing office supplies and inventory to ensure smooth operations. Assisting in scheduling appointments, meetings, and travel arrangements for team members. Supporting the human resources department with administrative tasks such as maintaining employee records and coordinating recruitment processes. Collaborating with other departments to streamline processes and improve organisational efficiency.

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